Friday, February 15, 2013

How To Life Coach ?

First thing about life coaches is, you need to be found by those you never met when they need you. This starts with what I call roaming. Roaming is the seemingly pointless wander that takes you exactly where you need to be. This roaming tends to be chock full of synchronicity events that act as markers. It follows the "where the day takes you" philosophy. But even before that a Life coach has to have his own emotional baggage in check. For if you have too many open circuits lying about, one is about to short circuit. But then on the other hand a Life coach must have had certain amount of problems himself so he can associate with the person. This some times creates the right semantics to offer the words in the person's language that clicks and just makes the light beam in one's eyes. These situations are the most fruitful and effective. For a life coach must have a high intuitive nature, he might have the answers all the time. But the trick is to take the information that comes from without of your self on the issue at hand and deliver it with the right words, inflection, analogies, and to the right personality. I.e., are you talking to the shadow who is moody and confrontational or the shadow, who only waits for you to be quiet so it can talk if it is not already yelling over you. At which point you can only take on the armor of a saint and realize that all the slings and arrows are pointed inward and not at you. Which time you can only validate and listen. Or are you talking to the ego who changes the subject when you get to close and break its victim dialogue or just apt to ignore what you said by not responding or talking over you. IN some cases with egos like these, in rare cases, a life coach must take on the role of the scolding parent. Some times the scolding parent is the only one that had any ability to manipulate the person. To take a bad thing and flip it into something positive, but to always speak from their aspirations that you had gathered from their talks about loves, dreams, challenges, and bliss.

Always followed up with genuine care and reassurance that there is no shame or blame leveled against the person. Shame, blame, and guilt is something that should be far removed from a life coach. You need the ability to look a serial killer in the face who has changed and truthful telling him it is OK. Forgiveness as long as change is present is key. For the person tends to be eating themselves whole from the inside already. As Augustine and Aquinas said, there is no true evil but lessor degrees of good.

A life coach should never just be some cheerleader or motivational speaker, he must be like a parent to the person. The trick is to assess what age level of parenting does the person need, peer to peer parenting or parent to a loved four year old. To be a parent and not to be a parent. Nothing should be black and white, in doing so you deny some ones existence. The subjective matter should always be, at least a life coach should try, only on a positive connection to life and supportive. If that can not be had, then the subjective nature should be removed. A key importance for the life coach to know is that it is never about them. The directive part should be directed at the spirit when the person is calm and collective and at ease with you. Lots of time the ego is stuck in its victim role, this is a good time just to listen until you hear the patterns repeat themselves. Listen until the least common denometer can be found. Listen then at a minimum to keep abreast of the current history, but to much just enables the person to continue habits. Causing the one to reinflict, even when they are speaking about them, more harm. You as a life coach must give them hope their is something better than just plain old good. A life coach must break them from the feeling of the pain I know is better than the pain I do not know. To restore the hope that expectations will not just dash them from some great heights. A Life coach shall see with his own eyes, show the person the affliction, give them hope, and show the way. But a life coach should never walk it for them. "......Better to teach a man to fish.".

A life coach has to identify the different moods and know who is talking at what time. To access certain personality types, either shadow, spirit, or ego, one must know how to address them when the other is present. Goofiness works wonders. Some need taps on the nose or forehead softly while looking in their eyes to see change in light or dilation. The changes in the eyes can be an indicator when the personality has changed. I mean by personality is when we have no problem we have a body of millions of cells, a gaggle of tissue, a bunch of organs, and a few systems that make up t one healthy human body. Health in Latin meaning whole. When we get cancer in a cell it then effects the tissue and can lead to system failure. You never know where your pancreas is until you get pancreatic cancer. Then you know exactly where it is, how big it is, in what trimester it develops, an its function along with how many other animals have one and if you can borrow it. The same is with the personalities of the mind. When we are happy, we are whole. When we are not we become fragmented and should learn what these systems of personalities are. When we are healed, we no longer have a conversation with them. For they are acting in accord with the whole every second of the rest of our lives. Or until the next turmoil. They become like your lungs, unless you are running the quarter mile, do you notice them. But they are pumping every second. A good response to the shadows blitzkrieg is " I am sorry, what happened today." The shadow looks for any strokes because it is ignored by the rest of the mind. In fact the shadow comes out on regular patterns (which led to ancient demon experts to compile charts of which demons on what day and time are active, demons in Latin mean mental blockades.) and is completely forgotten by the ego. Nothing said during the time of the shadows ascent will usually never be remembered. The spirit is the one that is there who is objective, open, funny, and listens. Most important it is the one who has thought of some game plan for its aspirations. This is the best personality to research to attain what the person aspires for and where it truly needs to be buttressed. The ego is the base line, this is what a life coach has to aspire to show the way for change. The go is the hardest to deal with, but it is what is needed to have balance restored to. A life coach needs to educate the ego to know the importance of the fourth chakra. The ego needs justification, reassurance, joy, and comfort. It needs to stop running away and letting the shadow or the spirit do the work for it. The angel on one shoulder or the devil on the other. The life coach, shadow, or angel are only guides and teachers. It is for the ego to surpass them and one day become the teacher. A life coach can only be the way, not the answer.

a life coach needs to know a full breadth of resources. Resources that have centuries of development are key. Nothing abiogenesis is worth of anything with out a foundation in the past. For it would have a lot of trial and error until it creates a universe of its own that has been tested and survived practicality. a Life coach needs to synchronize world religions, divination, mythology, politics, sociology, history, current affairs, human behavior, art, world literature, movies, occult, game theory, and science to appreciate as above as below. You must learn the collective consciousness and know its past, present, and future aspirations, challenges, hopes, blockades, triumphs, and tricks. A life coach must be a renaissance person. A life coach must always be seen equal to the person, never on a pedestal or in the cellar. You can show fault, but always show your esteem high. a life coach shall be one of the worlds greatest researchers. Autodidacts make the best life coach, for they will research and learn out of a self need which drives them further than some on who is just meeting some one else criteria. Classes and lectures are fine but should be chosen by the life coach. But a life coach should never limit his means of learning or study, breadth or field.

But how should a life coach stop the cycle of enabling the ego to stay in the act of victim. Aggressor is easy to change, a little fire and then coziness near the hearth is what they want. But they may want to bait you, remember you and they are one like Buddha under his tree. They will really poke you in your softest spots, but once tested that is that. Now you just have to rescue them from their shame. You might watch some one in town for years who is an aggressor, but he must come to you when he is ready. When the person has done enough work himself. For until then you will scare the hell out of him. But the victim, clings to your comfort and reinjures itself constantly in fear you might go away. If they were not in harm you would not be there. They need the comfort and justification from you that they can not provide.

A life coach goal is to provide the instant gratification one day then followed by the ability for one to accept something in the long run they did not achieve. Or better yet, to learn what it is that flicks in the brain one second to make what was either an average day or a great one into hell in .6 seconds flat. How can an alcoholic go 12 hours without thinking about a drink, and the next moment that is all on his mind until he gets the next one? How to keep the previous condition? But it does not exist yet. Or how do one get beyond selling yourself with buzz words and empty promises. Like a woman in bed she wants to hear the words "I love you" even if you are lying. Just for the moment of glory, but instant gratification only returns instant failure. On a circle, white and black are indistinguishable. When we travel around the world in a straight line, our starting point is our ending point. Instant gratification is only move a hair to the right into white and is gravitated back to black. When we travel to gray, if white and black are on top then gray must be on the bottom equidistant from them, is separated away from the top by an equal pull from white and black if prone and gravity if hanging. It takes work to get to gray, the balance of white and black, but it takes allot more work to remove us from it. A life coach must be in gray as his center. From here you can travel to white and black any time with experiencing everything in between. A life coach must know how to teach this.

First a life coach must assess the learning style of the person. Then the life coach must teach the person how to learn with the knowledge that there is more to learn afterwards. A life coach must also teach the person from the begining that they are teaching The person with the knowledge they will pass on the lessons to other. Thus becoming a life coach themselves. From that they do not have to apply it in a profession but do apply it as a friend or parent to someone.

A life coach should promote himself more than someone who is going to give you a career, meaning in success, the secrets of love, or how to have great sex. All of this is already in the person. It is the lost child in the dragon cave. A life coach teaches the person to access their own hero to free that child to let its spirit to soar and grow. The treasure that the dragon guards, the parent who placed the episcripts on you, is your talents and abilities given to you before time. Anything I can do you can do with the right belief to allow the constructs to grow. The inner child is the hardest to find in a person. Toys, woods, games, goofiness, tickling works at any age. But this is the dirtiest useless person to the ego. It is who the ego wants to be but thinks it can never become. It is the person that got all the abuse. The shadow is the one who saved the ego and takes the punishment, it has a use to the ego. It will tend to admit to the shadows existence before it admits to the inner child. A life coach should always be send cues to the child. It is the trust giver. A life coach must just get the child to trust itself.

A life coach must be like this Sufi story,

"A man once asked me how do I know the condition of ones personality and their past within minutes of looking at them. I had answered, see on the table before me. Yes said the other. I will take this nestle quick and put four heaping teaspoons and put it in this blender. Then I will put two cups of milk in to be followed by a cup of ice. Then three scoops of ice cream, blend and pour. I then asked the man how do I know what I had made, ah the answer is I know the ingredients. Did you have to tell me that it is a milkshake?"

A life coach in time must know the story before it is told. But let them tell it anyway until they play victim

Wednesday, February 13, 2013

Get Along With People

I am so proud of you that you decided to read this article. The fact that you are willing to learn new things proves that a bright future is waiting for you! A great person is a person who is open to learning new things. You will achieve great things in life once you learn this skill. So smile and enjoy the reading.

What is one of the most important skills that you need to have in life if you want to be rich and enjoy your life to the fullest?

It's the skill on how to get along with people. Why's that important skill to have? If you can not get a long with people if you can't keep your job very long, you can not make clients to keep your business alive, you can't even keep a girlfriend or boyfriend long enough because you can't get a long with him/her and your marriage will be torn apart because you can't get along with your spouse.

Learn how to get long with people will excel you to a different level of income. When you know how to get along with people at work, you will be more likely to be promoted! When you know how to get along with people, you will have a better marriage and relationship! When you know how to get along with people, your business clients will want to use your service over and over again.

I had the privilege to help manage an evangelistic meeting in Bismarck, North Carolina in September 2005. My clients and I were sitting at Denny's in Bismarck, North Dakota, both of my clients told me that they kept having a bad time at Denny's for some reasons the servers didn't serve them quick enough and they were being ignored every time they went to Denny’s.

I never had that experience after I learned how to get along with people, because as soon as I arrive at a restaurant, I will try to find out the server's name right away! People will love you if you can call and spell their name correctly.

I also give an acceptable amount of tip after I order my food and tell them “Thank you for your great service, I really appreciate it.” Listen to this carefully to this, "I give the tip after I order my food, not after I eat my food." I also thank them in advance for the great service! I expect them to give me a great service and I give them the tip, now the server knows that he/she is expected to give me a great service. They are also paid in advance to give me a great service. What do I get? I get a great service.

Smile to the server as soon as you are being seated, respect them and treat them with kindness. 90 percent of the time, the server wants to hang around me for a long time and they keep asking me if I have enough to drink!

I like what Earl Nightingale said, "We get what we put up." If we expect everything is going to fall apart, guess what? Everything will most likely to fall apart. It's like self-fulfilling prophecy. If you want people you treat you with respect, start treating other people with respect.

Everybody has a sign in their forehead that says “I am important, so treat me as I am an important person.” If you ignore that sign, most people won’t likely to like you.

I also met and had the chance to talk to a gentleman who wasn’t very friendly when I first met him, but after asking him about what he does and his family. He started to open up. Later on, I found out that he works for the federal government loan program. He talked to me for an hour and told me his entire life story. His wife had to ask him to go home after an hour, so she could go home. I learned a lot about what kind of business to start in Bismarck, North Dakota just by listening to him.

People don’t care about you, until they know you care about them! A wise man can turn an enemy into friends. If you have a Bible lying around somewhere, read the whole entire book of Proverbs. The book is not that long and the book will teach you how to get along with people.

People also will like you immediately when they know that you listen to them. If you are a bad listener and you love to talk too much while your business client is trying to talk to you, there will be a great chance that your client will not use your business. You need to how to become an active listener. Invest the time and money to learn how to become an active listener. It will pay you a great dividend!

Monday, February 11, 2013

Make Me Wanted

Have you ever been on one of those courses where the trainer stood at the front, told you how fantastic they were, showed endless slides to prove it… and never mentioned your name once?

I have and I hated it. I don’t know about you, but a day on a course like that turns me into a demoralized wreck. I know it shouldn’t affect me… and it’s probably got something to do with whether I was breast-fed or not (I was, by the way!)… but these kind of experiences pull my self-esteem down to zero.

So now I’m going to have my say. If you do any kind of training, coaching, or managing, listen up.
Whenever I go on a course, I want all of the following things to happen to me…

• I want you to acknowledge me. Please, if you ask me for my name up front, use it at least once during the day, don’t tell me you’ve forgotten it, and don’t get it wrong.

• I want to feel as important as anyone else on the course, even if my natural inclination is to say nothing until you’ve made the climate safe enough for me to do so. I don’t want to feel that the only ones you care about are the ones that talk loudest and most.

• I want you to excite me with possibilities not dampen my enthusiasm with silly rules. I don’t want a string of “musts”, “shoulds” and “oughts”. I want to know all about the wonderful things that I can do when I‘ve learnt what you’re helping me to learn.

• I want you to inspire me by telling me how fantastic the subject is and how much I’m going to enjoy learning it. By the way, you do that by telling me how much you enjoy it.

• I want you to be my role model. OK, I know I shouldn’t expect perfection, but on a time management course, is it too much to ask that you turn up on time and run the course to schedule? Or on an assertiveness course, that you sort out the mess over lunch in a confident manner? Remember, we’re all watching you and learning from you.

• I want you to have a bit of empathy with me and the uphill road I’ve got to climb, rather than not mentioning it at all.

Phew! I’m glad I got that off my chest.

In all seriousness, you should think carefully about your trainees’ needs and put them ahead of your own. And, in short, their needs are: to feel needed, appreciated, and noticed; to learn something new, to enjoy themselves, and to feel safe; to feel empowered, at ease and valued.
If you can do all that, you’ll be touching their very souls.

Sunday, February 10, 2013

Coach To Win

The role of leadership is changing because of technological advances, increased competition (both domestic and international), and the desire of employees to be more involved in managing their own work. Now and in the future, leaders deal with a more educated, talented group of employees who have definite interests and aspirations. People can have the greatest influence on productivity, excellence, and quality, but only if leaders can empower employees and give them more autonomy while maintaining effective accountability. This means a substantial change in the role of the traditional leader and in his/her skills to interact on a one-to-one basis. The new job of the leader will be to coach, develop train, delegate, facilitate and run interference rather than doing all the planning, organizing, and directing from an authoritative base.

Leaders will need to instill a new competitive spirit in employees to streamline work, reduce errors, respond to customer needs, and solve challenging problems. Leaders and employees will become more like partners whose common cause will be to accomplish the job in the best way possible. Leaders will be required to learn how to convert employees into allies, not adversaries, without sacrificing standards of quality and productivity. Because organizations have defined resources and because actions that can be undertaken are limited, leaders and employees will need to develop a common vision of the mission or work to be done. These leaders will need to coach, monitor, and help employees realize the organization’s vision and purpose. In fact, the main reasons we advocate coaching is because it enables us to more adequately respond to the demands of customers, to maintain standards, and to fulfill the purpose of existing in the organization.

Some leaders may find the new approach described in these coaching books as a challenge because their own bosses may not have been the best models to follow. In the past, we have looked at employees as children needing a benevolent parent rather than entrepreneurial partners. More and more employees now want to be included, to contribute, and to be treated as necessary, not like just extra pairs of hands or pack mules. The new attitude will test the patience, skills and knowledge of leaders.

These coaching books are about your beliefs as a leader regarding your employees and how they should be managed and directed in a very positive way. Our promise to you is that if you will seriously ponder the message in the books, put into practice the behaviors, and assimilate the values advocated, you will definitely succeed in winning the cooperation and support of your employees. It won’t come overnight, and you will find some employees who defy the recommendations that we suggest. These exceptions will require a different and perhaps tradition management style. However, others will appreciate the refreshing difference in your approach and will reward you with incomparable levels of performance. We also ensure that the reading and search for solutions interesting and to the point.

So there you have it. There are many leadership and coaching books. Choose one or both of these books if you want to concentrate on specific skills related to positive leadership and coaching interaction. We believe coaching is a constructive game for leaders to learn, a lot of games can be learned, some good, some not. Why not learn the art of a good one?

Saturday, February 9, 2013

Am I a Mentor ?

As a young consultant I really thought I had it all together. I was getting great ratings, great raises, and wonderful accolades from clients. Because I (in my own mind) thought I was such hot stuff, I was not active in seeking out advice from more experienced colleagues. After all, what could they teach me?

As I matured from an inexperienced hot-shot to an experienced manager, I developed a much stronger appreciation for the wisdom my more experienced colleagues could impart. This appreciation didn't happen naturally; I had to get my butt chewed off a bunch of times to realize that a wiser and more experienced colleague could help me get through the tough times and learn from my mistakes. I also needed a wiser colleague to hold a mirror up to my face to help me see my weaknesses. I needed (and still need) a mentor to help me be more effective as a leader.

Whether for personal or professional reasons, having a mentor to turn to for advice and counsel is a very effective means of transforming knowledge into wisdom. Before I go any further, let's get a definition of wisdom in place:

Knowledge + Experience = Wisdom

In a mentoring relationship, a mentoree, or person being mentored, typically brings a lot of knowledge to the table. The mentoree has learned the fundamentals of how to do his or her job and can probably do the basics well. The mentor, or the person doing the mentoring, provides experience. The mentor provides perspective on what to do when things aren't optimal or when difficult situations crop up. When the experience from the mentor is transferred to the mentoree, it accelerates the wisdom building process because the mentoree now doesn't have to learn solely through his or her own mistakes. The mentoree is able to learn from a combination of his own mistakes and the mentor's advice.

For mentoring relationships to work well, I've found several items to be very important:

The mentor should not have a direct reporting relationship with the mentoree. The mentoree can feel free to speak about issues which may be plaguing him without fear of retribution from a boss.

The mentor must want to be a mentor. Mentoring is an incredibly important responsibility that is likely over and above any other existing responsibilities. If the leader doesn't want to be a mentor, she is going to view the time spent mentoring as a nuisance.

The mentoree should have a desire for a mentor. The mentoree needs to see the value in the relationship and have a desire to benefit from the relationship, otherwise both parties will just go through the motions until their time is over.

Be a best-in-class mentor by zeroing in on these five attributes:

1. Be available for your mentoree - You need to define how much time you are able to spend in a mentoring relationship and commit the time to do it. If you're just too busy to mentor, don't do it.

2. Make listening a priority - A mentor who listens will understand the struggles and issues a mentoree experiences and can better help him with a solution. The best listening mentor assumes little when talking with the mentoree; she lets the mentoree communicate his struggles and issues, then targets what is most important. Just as important, a listening mentor builds trust with the mentoree.

3. Keep confidences - Any particulars about the mentoring relationship are between the mentor and the mentoree, period. As a mentor, assume that everything about the relationship is off limits for others and ensure that if anything about the relationship is found out it is because the mentoree has divulged it, not you as the mentor.

4. Tell it straight - Mentoring relationships where the mentor and mentoree can have direct and constructive discussions are highly beneficial to the mentoree's growth. Telling it straight means discussions are constructive, respectful, and specific. Just remember to build trust in the relationship first by being a good listener and keeping confidences.

5. Have the courage to stop if the relationship isn't working - If you're having a difficult time connecting on common interests, if meetings with the mentoree feel like more of an obligation versus something you look forward to, or if mentorees don't pursue meeting, it may be time to call it quits. Some relationships just aren't meant to be, so accept it and move on. Do look at the reasons the relationship didn't work out and look for patterns you as a mentor should address that maybe you can work on with your mentor.
Put these five attributes into action to help you be a best-in-class mentor. Do this well and you give something priceless to your mentoree: wisdom.

Communication Issues

"WE HAVE a communication problem." Often this is the response I hear when I ask a couple why they've come for marriage counseling. When I start questioning them about what this statement really means, I get a variety of responses.
One woman blurted out that she is absolutely panicked about their financial future. Everything she reads predicts that she and her husband aren't going to have enough for retirement. On further questioning I find that she resents her husband because he's been in charge of their savings and somehow she thinks he should have saved more.

But she's not willing to bring up money because she doesn't want to cut her spending. She enjoys buying for her two grandchildren and shopping at craft shows. "This is my pleasure," she says. Her husband doesn't bring up money because he's aware of his wife's resentment. "I'm not getting into that hornet's nest," he says. Also, he's planning to retire at age 62 and he doesn't want those plans altered.

Feelings about their financial picture overshadow the marriage, and many topics have become taboo. They don't discuss vacations or retirement plans. They don't talk about needing a new roof or updating the kitchen. They don't freely show each other purchases they've made or discuss gifts they want to give to the children. Her resentment over lack of money also affects their sex life.

Although this couple say they have a communication problem, when you break it down, they really have a money problem that they are unwilling to tackle.

For some couples a communication problem really means the man won't talk. He shares little about what he thinks or feels. And when she talks, he's only mildly interested. It may be that the man is shy about revealing inner thoughts and simply needs to learn to speak out loud on what he's thinking. Or it may be that when he does share his thoughts, his wife interrupts or criticizes what he's saying. She must learn to let him talk without interrupting or critiquing.

A communication problem may also mean that the husband promises to come home at a certain hour and then doesn't do it. Or the wife fails to stick to her commitment to keep her belongings picked up. This "communication problem" could easily be solved if they would keep to their agreements. A communication problem may translate into the couple's being unwilling to discuss anything that has the potential for conflict. Both may be afraid of anger, so they only talk about surface issues. As a result, neither feels close or emotionally connected with the other.

When some couples say they have a communication problem, they mean they can't come to terms with a particular issue. They lack negotiation skills. For example, he wants to go out with friends on the weekend and have a good time. She wants to stay home and have family time with the children. This couple could negotiate. Friday night is family night. Saturday night is for the two of them alone or with friends. Sunday is negotiable.

If you hear yourself or your mate say, "We have a communication problem," think about what this means in your relationship. Once you define the issue or issues that underlie this statement, you'll be able to tackle the true problem.

Thursday, February 7, 2013

Be A Work Superstar

1. Go that extra mile.

2. Offer to do something, whether leading a project, writing a report; before being asked.

3. Have a solutions attitude. State the problem and rehearse the solution. Spend no more than 20% of the time analysing the problem and use the other 80% rehearsing the solution. Act on the solution.

4. Drive yourself to learn something new every day.

5. Practice public speaking.

6. Come up with a `30 second’ advert for why you are the best person for the job.

7. Be the person you would like you would like your co-worker to be – treat everyone respectfully and as you would wish to be treated. Be friendly and open.

8. Get to know co-worker’s names quickly.

9. Make a point of getting to know how the company works, in terms of its procedures, policies and most important of all find out about the culture of the organisation/company `how things are done around here’.

10. Ask open (who, what, where, why, when and how), searching, thought provoking questions (be prepared to participate in coming up with the answers too).

11. As well as operating on your own initiative, it’s also important to be a team player.

12. Conduct a SWOT (Strengths, Weaknesses, Opportunities and Threats) analysis of your skills 13. Make decisions.

14. Take action. Follow through. Follow through.

15. Have an attitude of learning; attend seminars, courses, programmes etc.

16. Network. Network. Network.

17. Adopt a positive approach to each situation, looking as far as possible for a positive outcome.

18. Be prepared to take risks – this is where the big prizes are found. Well worth undertaking a cost-benefit analysis.

19. Start with the end in mind. Decide what it is you want to achieve.

20. We have two ears and one mouth for a reason. Listen. Listen. Listen.

21. Read and read widely.

22. Remember there is value in silence, focus and concentration. There are some pieces of work that may require a `time out’.

23. Spend some time with yourself to think about the big picture and to explore new ways to solve old problems.

24. Set stringent Specific, Measurable, Achievable, Realistic and Time tabled (SMART) goals.

25. When you don’t know, seek advice, help and support.

26. Be a leader. Stand up and be counted.

27. If you are a manager, catch your staff doing things well and congratulate them.

28. Proactively manage any potential stress points – plan your work appropriately, set priorities, say no as appropriate, take exercise (seek the guidance of your doctor as necessary) etc.

29. Deal with conflict in a timely fashion; make sure it doesn’t get out of hand.

30. Have an exit strategy – where do you want to be in five years time?

31. Ask yourself – what did I do to add value today?

32. Learn from others in the organisation, worth seeking out a Mentor.

33. Recognise that change is the one constant and therefore adaptability is important.

34. Learn tools of persuasion such as Neuro-Linguistic Programming.

35. Respect and engage with the diversity of staff in your company as a way to have an edge over other companies.

36. Be an ideas person, brainstorm ideas with others, explore `what if’ scenarios.

37. Persistence and determination are powerful workplace tools.

38. Mistakes are generally seen as acceptable as long as they are learned from.

39. Communicate. Communicate. Communicate.

40. Have a strong belief in yourself and your own abilities.

41. Find out what your preferred learning style is and play to your strengths (Mumford et al is a useful tool).

42. Keep a cool head in a crisis – search for the `win-win’.

43. Remember procrastination is a thief of time and recognise when that demon comes calling it is best to act now.

44. If you can, delegate. Ask yourself, do you need to do this or is it best done by someone else?

45. Come up with ideas for improvement in relation to your work areas.

46. Develop a negative-objection analysis – identify any objections people might have and come up with the answers to those concerns.

47. Remember today’s work is not done until tomorrow’s is planned. Plan tomorrow’s work today.

48. Attend only important meetings and those you absolutely need to attend.

49. Ensure meetings are conducted within a strict time schedule.

50. Make your own list, adding to this, of how to make a good impression at work.

I would be only too happy to be of further assistance. Please do feel free to email me.

You may also wish to take a look at my parenting website

Hyacinth has been an independent consultant and trainer for the last fifteen years. She is highly regarded and ensures that her training is informative, exciting and presented in such a way as to ensure that all learning styles are catered for. She has shown herself to be more than happy working with personnel at the highest levels in the private, public and voluntary sectors, up to and including members of the board as well as front line staff.

Hyacinth has a proven track record and a particular interest and expertise in design and facilitation of Action learning sets, Career counselling and outplacement programmes, Customer care, Personal Effectiveness for women, Mentoring skills, communication skills and diversity awareness.

Hyacinth is a Master NLP Practitioner and Master Hypnotherapist. She also has a M.A. in Social Policy and Administration.

Also, you may wish to take an opportunity to have a look at my parenting website